Rogers Software Development Inc

Rogers Software Development, Inc. (RSD) is a unique, rapidly growing company that offers competitive pay, bonuses and benefits and an excellent work environment.
We are looking for the finest candidates available to join our enthusiastic team to continue to develop and enhance point-of-sale applications used in thousands of locations worldwide.
Some positions may require a valid U.S. Passport or Travel Documents as a condition of employment.

RSD, Inc. is an Equal Opportunity Employer. M/F/D/V

Candidates needing assistance in the recruitment process should contact the Employee Relations Manager directly at hr@rogerspos.com

No phone calls please.

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Current Positions Available:
Programmer
Support Technician
Quality Assurance Manager
Installer/Trainer 2
Installer/Trainer 1
Intern Programmer

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Programmer
Fairbanks, Alaska
FLSA – exempt salary
Various Locations – telecommuting available for some programmers
Responsible for analyzing, designing, developing and testing web-based point-of-sale applications and other web-based products.  3+ years experience in web development required. Extensive knowledge in PHP, JS, and MYSQL required. Must have excellent written and verbal communication skills and must be self-motivated and must have a positive attitude.  Location Fairbanks – Telecommuting available for some programmers.

Support Technician
6 positions available
FLSA - hourly
Location Fairbanks, Alaska 
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors problems to ensure timely resolutions. Has or can quickly gain knowledge of commonly-used concepts, practices, and procedures within a technical support or Help Desk field. Has or can quickly gain knowledge of Company's products and services, including SuperSalon, I-Office. Has or can quickly gain knowledge of tools commonly used to perform the job, including Bugzilla, wikis, RealVNC, GoToMeeting, TPI, and PC Charge. May write and perform software testing of products using defined criteria. DOE, may serve as mentor for less experienced Support personnel. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Reports to a supervisor or manager. Non-exempt status employee, with Company-defined, 3-month probationary period. Ineligible for bonus payments and benefits packages until probationary period is completed. 3-month probationary and ad hoc performance evaluations.

A+ Cert. or programming experience preferred.

Quality Assurance Manager
FLSA - exempt Salary
Location Fairbanks, Alaska 
Manages a team of Software Testers who are responsible for the development, implementation and management of tools and practices used for assessment of the software products based on appropriate criteria, real and perceived quality, conformance to standards and defect discovery, with a  view to enabling developers, managers and customers to make high-quality corrective decisions by capturing and analyzing test results.

Has knowledge of commonly-used development concepts, practices, and procedures. Has or can quickly gain knowledge of customers’ concepts, practices and procedures. Relies on experience and judgment to plan and accomplish goals.  Personal computer experience is necessary.  Performs a variety of tasks.

Frequent customer interaction, usually with a project or customer manager present.  A certain degree of creativity and latitude is required.  Develops, implements and oversees department training plan. Regularly demonstrates behaviors that are aligned with Company goals and contribute to Company successes.

Regularly reports status of department’s activities and participates in the weekly Management Meeting.  Coaches and counsels departmental employees and writes and administers employee performance evaluations. 

Works under general supervision; typically reports to a project leader or manager.

Prior supervisory experience and team management leadership is a plus.  Bachelors or equivalent - one or more years related experience and/or training; or equivalent combination of education and experience as a Quality Assurance Supervisor/Manager.   

Installer/Trainer 2
FLSA – exempt salary
Various Locations – telecommuting
Experienced Installer/Trainer.

Responsible for implementation of Company's products and systems, including customer training. Recommends alterations to development and design to improve quality of products and/or procedures. Provides back-up (scheduled and ad hoc) support to the Help Desk. May require a bachelor's degree and 2-3 years of experience in sales or customer service fields. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.

Installer/Trainer 1
FLSA – exempt salary
Various Locations – telecommuting
Beginning Installer/Trainer

Responsible for implementation of Company's products and systems, including customer training. Recommends alterations to development and design to improve quality of products and/or procedures. Provides back-up (scheduled and ad hoc) support to the Help Desk. May require a bachelor's degree and 0-2 years of experience in sales or customer service fields. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.

Intern Programmer
Fairbanks, Alaska
Full Time
FLSA non - exempt salary
Reviews, analyzes, and modifies programming systems including coding, testing, debugging and documenting programs.

May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area.

Has demonstrated knowledge of commonly-used concepts, practices, and procedures within a particular field.

Relies on instructions and pre-established guidelines to perform the functions of the job.

Works under immediate supervision.

Primary job functions do not typically require exercising independent judgment.

Minimal customer interaction, usually with a project or customer manager present.